Further dispatches: cross your fingers, we may be in business

So after a long week and a half we may actually get our dsl turned on. I won't go into details again but after another two days of lies, half-truths, transfers, promised calls never received, and not one single explanation or answer, we finally got a number to call where I got in touch with someone who could help. It was a corporate number that took us through another endless tree but ended with a woman who had answers, called back when she said (actually before she said she would if you can believe it) and got results. She says we'll be online by tonight at 8 and if not she gave us her direct line to call back. So there it is, cross your fingers we finally found the one person who works at ATT who can follow through on her promises.